SHIPPING AND RETURNS
SHIPPING
Greater São Paulo and Capital: 1-3 working days
Other States: 3-7 working days
Orders received before 2:00 PM will be shipped the same working day. Orders received after this time will be shipped the next working day.
EXPRESS SHIPPING
São Paulo Capital: Up to 1 working day.*
*Orders must be received before 4:00 PM to qualify for Express shipping. Orders received after this time will be shipped the next working day.
EXCHANGES AND RETURNS
Maximum 30 days for exchanges, via our customer service channel contact@sardegnasartoria.com
Sardegna Sartoria seeks a transparent and respectful relationship with our customers, and therefore accepts the return of your purchase for whatever reason. In addition, all postage and handling costs are on us.
The deadline to make your return is 30 calendar days after receiving the order, for whatever reason, whether regret, change of mind, defective product, size, dissatisfaction or any other reason.
Please check the return rules:
1. Check if the product is within the return deadline (30 calendar days after receiving the product);
IMPORTANT: Requests received after this deadline will not be accepted.
2. All items must be returned with tags and seals intact;
3. The product must not have been used or be damaged;
4. The Invoice and Return Form must be sent together with the product.
If you do not receive confirmation that the product was returned to Sardegna Sartoria, you will have 30 days to contact us and confirm receipt from the date of posting the return to Sardegna Sartoria.
For contacts after this period, we cannot guarantee the refund.
We hope that all the products from your order arrive in perfect condition and that you enjoy your shopping experience with us.
If you receive a defective or damaged product, please contact our Customer Service team within 30 days of receipt.
Greater São Paulo and Capital: 1-3 working days
Other States: 3-7 working days
Orders received before 2:00 PM will be shipped the same working day. Orders received after this time will be shipped the next working day.
EXPRESS SHIPPING
São Paulo Capital: Up to 1 working day.*
*Orders must be received before 4:00 PM to qualify for Express shipping. Orders received after this time will be shipped the next working day.
EXCHANGES AND RETURNS
Maximum 30 days for exchanges, via our customer service channel contact@sardegnasartoria.com
Sardegna Sartoria seeks a transparent and respectful relationship with our customers, and therefore accepts the return of your purchase for whatever reason. In addition, all postage and handling costs are on us.
The deadline to make your return is 30 calendar days after receiving the order, for whatever reason, whether regret, change of mind, defective product, size, dissatisfaction or any other reason.
Please check the return rules:
1. Check if the product is within the return deadline (30 calendar days after receiving the product);
IMPORTANT: Requests received after this deadline will not be accepted.
2. All items must be returned with tags and seals intact;
3. The product must not have been used or be damaged;
4. The Invoice and Return Form must be sent together with the product.
If you do not receive confirmation that the product was returned to Sardegna Sartoria, you will have 30 days to contact us and confirm receipt from the date of posting the return to Sardegna Sartoria.
For contacts after this period, we cannot guarantee the refund.
We hope that all the products from your order arrive in perfect condition and that you enjoy your shopping experience with us.
If you receive a defective or damaged product, please contact our Customer Service team within 30 days of receipt.